Customer STories
“8today has been an invaluable partner in helping to define and shape several key elements of our new go-to-market strategy. From supporting the initial assessment of the market and our current strategy, to helping us redefine where we could play and win, with the result reflecting a strength-based approach that created a clear path to implementation.
They became a true extension of the team throughout the entire multi-month engagement, and brought the much-needed clarity of an outside-in perspective at every step along the way. The definition of a trusted advisor.”
David Robbins - Global Director
“With years of experience in deploying CX solutions for clients, particularly those in the same industry and level of complexity as ours, Bruce Wells provided valuable enablement in the effective execution of our program – from instilling discipline in solution design and delivery planning, facilitating ideation to solve implementation challenges, to providing guidance on best practices that enriched our strategy. He was instrumental to expediting our solution deployment, bringing us to a stable state where we are more able to harvest value and optimize opportunities for ongoing improvement."
Bianca A. Wong - Vice President
“8today is unique in successfully imparting decades worth of experience that touch all aspects of business in an immediately accessible way. Thiir well structured and pragmatic approaches have provided a guide towards clear strategic and operational thinking.”
Ben Lever - CTO
Asia business launched in 2012 and moved to profitability 8 months ahead of target, exceeding all sales, net revenue, and EBITDA targets. The fastest rise to a profit of any new Vision Critical international business unit.
Led the launch and expansion in APAC, overseeing the strategic direction, sales, client development, and overall business success across Asia Pacific hiring team members in Singapore, Tokyo, Hong Kong, Kuala Lumpur, Manila, Delhi, and Seoul supporting clients in over 30 APAC markets.
300+% YoY growth; Grew the APAC team from 1 to 40 in 15 months with explosive business performance; 5x increase in customer acquisition; consistent achievement against targets delivering top-line and bottom-line results.
Refocusing the business on high-growth opportunities, improving deal flow (200+% win rate improvement in first 6 months), 70% YoY sales growth, educating the broader business on what it takes to be successful in Asia, and setting the foundation for long-term growth and market expansion.